Returns & Exchanges

All sales are final. 


We understand that buying jewelry online can sometimes mean that the product is not as you had expected and we want you to love it. We are happy to work with you within reason if there is an issue. If the item arrives defective or damaged please contact us within 3 days of receiving your purchase with photos of your concerns.

*Please know your ring size and preferred chain length upon ordering as there are no refunds due to ordering the wrong size. 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email through our contact page and send your item to: 

Snakes & Sinners

1013 W. Greenhead St.

Meridian, ID 83642

Once the item is received and inspected, you will receive correspondence on estimated processing and shipping times of your replacement item.

*If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance.